Last 10 June took place in Rome in Banca d'Italia the annual presentation of Report containing statistical data (relative to 2023) of the activity carried out by’Banking and Financial Arbitrator (abbr. ABF).
E’ un sistema stragiudiziale, attivo dal 15 October 2009, che offre un’alternativa più semplice, Fast and cheaper than recourse to the courts. The Banca d'Italia fornisce i mezzi per il suo funzionamento
L’ Arbitro è un organismo indipendente e imparziale che decide – in pochi mesi – chi ha ragione e chi torto. A fine 2023 the average duration of the procedure was reduced, arrived at 118 days (widely under i 180 days required by law).
The client, può rivolgersi all’Arbitro dopo aver tentato di risolvere il problema direttamente con la banca o l’intermediario. Le decisioni non sono vincolanti, come quelle del giudice, ma se l’intermediario non le rispetta, il suo inadempimento è reso pubblico.
If the customer is not satisfied with the arbitrator's decision may still apply to the court.
The referee can decide on what banks and financial institutions?
Tutte le controversie che riguardano operazioni e servizi bancari e finanziari, such as current accounts, i mumbled, personal loans (such as the transfer of a fifth of the salary) and savings tools (like postal savings bonds):
- Up to 100.000 €, if the customer asks for a sum of money;
- Unlimited amount, in all other cases.
What can not decide?
- Disputes involving services and investment activities such as buying and selling of shares or debentures or transactions in financial derivatives, which are the responsibility of the system of conciliation and arbitration of Consob;
- Already a dispute to a court of an arbitrator or arbitration conciliatore.Il banks and financial institutions, however, is possible if a conciliation is not successful;
- Disputes relating to transactions or actions prior to 1 January 2007.
Elenco dei 7 collegi territoriali operativi:
- Milan
- Rome
- Napoli
- Bari
- Bologna
- Palermo
- Torino
For information on how to use arbitration banks and financial institutions, in which college writing, dove trovare la guida pratica visitare il sito Banking and Financial Arbitrator
Alex Gaetani